4444
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Hardwired Results: Issue 01
SELF-TEST: Are You an Engaged Leader?
Self Test
Are You an Engaged Leader
?
Answer these questions and see how you rate.
Does each of your employees have a clear understanding of what you expect from them?:
Yes
No
Do you regularly ask your employees if they have the tools and equipment they need to do their jobs?:
Yes
No
Do you actively re-recruit high and middle-performing staff and de-select low performers quickly?:
Yes
No
Do you use standardized meeting agendas that focus on people, service, quality, finance and growth?:
Yes
No
Do you and your staff know key words and phrases to use with patients and families to attain a high level of satisfaction?:
Yes
No
Are results in patient satisfaction communicated to all staff consistently?:
Yes
No
When answering tough questions from staff, do you take ownership for answers they may not like (versus blaming someone else)?:
Yes
No
Do you consistently “manage up” your staff, by regularly sending names of those who should be recognized to your leader?:
Yes
No
Do you utilize staff in peer interviews for new hires?:
Yes
No
Do you invest in ongoing training to ensure your direct reports have the competencies they need to do their jobs well?:
Yes
No
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