13052
65
False
  • Log In
  • Careers
  • Contact Us
    • Huron Consulting Group
    Want to receive our newest resources?
    Stay Updated

    Hardwired Results: Issue 22

    Message from our President
    Message from our President
    Embrace a comprehensive strategy.

     

    Engagement is like premium fuel for a car…It’s what powers the engine of an organization to run at its best. It also fuels momentum for results. The actions people take—our employees, our physicians, and our patients—will ultimately determine their success, and our success, long-term.

    That’s why it’s so important to engage each of these important stakeholders in ways that truly address the things that drive them—the why. Craig Deao’s article on page 2: Is Engagement Hardwired into Your Organization’s DNA? offers some specific ways to make it happen.

    Judith Hibbard, Dr.PH, a patient engagement expert, is on the front lines of an exciting movement to measure and apply patient engagement data in ways that deliver higher quality at a lower cost to patients. She shares her expertise and examples of how to better leverage knowledge on page 5.

    Some of the best news about engagement is that the Evidence-Based LeadershipSM tools and tactics you may already be using to improve satisfaction and patient experience also work to improve engagement. In fact, we’re delighted to share three examples of best practices at organizations of varying size–Natchitoches Regional Medical Center, Ochsner Health System, and Columbia Valley Community Health–in the pages ahead. Happy reading!

    Yours in service,

    Debbie Ritchie

    P.S. Do you or your organization have a best practice or great story to share about how you’re engaging employees, physicians, or patients? If you do, we want to hear it. Please send your stories directly to me at D.Ritchie@studergroup.com.

    Look for these symbols in every issue:

    Watch It!

    View a short video to see "what right looks like"
    Hardwire It!

    Use these tools from Studer Group to standardize results across your organization.
    SG Web Link

    Log onto Studer Group.com for learning on related topics.
    SG Speaker

    Speakers are available to present on this topic at your organization. Contact Genevieve to learn more.
    SG Learning Lab

    Learn from best practices tested in over 850 healthcare organizations. (For Studer Group partners only.)
     Print

    Healthcare Flywheel®

    Table of Contents

    • Hardwired Results: Issue 22 Index
    • Message from our President
    • Is Engagement Hardwired into Your Organization’s DNA?
    • 5 Minutes with Patient Engagement Expert Judith Hibbard
    • Secrets of High Engagement: Employee Engagement is the Foundation
    • Secrets of High Engagement: How to Engage Physicians
    • Secrets of High Engagement: 3 Best Practices for Patient Engagement
    • The Last Word
    • Self Test: How Engaged Is Your Organization?
    • Self Test Answers

    We Invite Your Feedback

    Studer Group encourages you to share your comments, feedback, and suggestions. Please send comments to Debbie Ritchie.

    Share Content
    Print Page
    Huron Consulting Group

    350 West Cedar Street, Suite 300, Pensacola, FL 32502

    Office: 850-439-5839   Fax: 850-439-5768

    Copyright © 2023 Studer Group. All Rights Reserved. Huron is a global consultancy and not a CPA firm, and does not provide attest services, audits, or other engagements in accordance with standards established by the AICPA or auditing standards promulgated by the Public Company Accounting Oversight Board ("PCAOB"). Huron is not a law firm; it does not offer, and is not authorized to provide, legal advice or counseling in any jurisdiction. Huron is the trading name of Pope Woodhead & Associates Ltd.

    • Privacy Statement
    • Terms & Conditions
    • Facebook Icon
    • LinkedIn Icon
    • Twitter Icon
    Want to receive our newest resources? Sign up for email updates.
    Stay Updated