Hardwired Results: Issue 19

• Message from our CEO and President
  Build your leadership muscle

• What Right Looks Like
  Elevating Foundational Tools and Tactics to the Next Level
  by Don Dean, Studer Group senior leader, coaching division

• MyRounding
  Enhance Accountability. Create Standardization. Save Time

• Patient-Centered Care: Engagement Matters
  2 Tools to Improve Engagement for Patients, Employees and Physicians
  by Craig Deao, MHA, Studer Group senior Leader and Speaker

• Connecting Hearts and Minds
  The Power of Sharing Your Own Story
  by Don Dean, Studer Group senior leader, coaching division

• The Last Word
  No More Excuses! How to Address Pushback
  Adapted from 101 Answers to Questions Leaders Ask

• SELF-TEST: How engaged are your employees, physicians, and patients?

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Use these tools from Studer Group to standardize results across your organization.

Log onto www.studergroup.com for learning on related topics.

Speakers are available to present on this topic at your organization. Contact Genevieve to learn more.

Learn from best practices tested in over 850 healthcare organizations. (For Studer Group partners only.)