OAS CAHPS Healthcare Survey

OAS CAHPS Healthcare Survey

OAS CAHPS is another upcoming government mandated survey aimed to improve our nation's quality of healthcare. The Outpatient and Ambulatory Surgery Survey Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS) will shift the outpatient perioperative landscape considerably. The survey measures patient experiences with their surgeries performed at hospital outpatient surgery departments (HOPDs) or ambulatory surgery centers (ASCs). The ability to create an "always" experience for patients is what will differentiate and set you apart from your competitors.

National voluntary reporting is expected to extend through 2018 with public reporting of data through CMS beginning 2019.

Preparing now for the future will allow you to position your organization well for the upcoming mandatory reporting, but more importantly, will assist your team in being successful in achieving their desired ambulatory surgery goals. Studer Group has several solutions and tactics to aid in improvement efforts in your Outpatient Ambulatory Surgery areas, including execution of the Evidence-Based Leadership framework and Must Haves® tactics.

This page was updated on 8/14/2017 to reflect a CMS change to the OAS CAHPS implementation timeline.

OAS CAHPS Compendium

Access a guidebook for improving patient experience and outcomes across the ambulatory surgery continuum.

Order Your Copy

Perioperative Insight

How can you differentiate your perioperative services?

Read the Insight


Access statistics, survey details and proven tactics that positively impact OAS CAHPS.

Download the Whitepaper

Additional Resources

  • Read an OAS CAHPS overview published by CMS.
  • Visit the official website for news and information about the OAS CAHPS survey.
  • Download survey materials, questionnaires and FAQs.

Get in Touch

Differentiate your outpatient ambulatory surgery services from others. Studer Group experts can help.

Print Page