CBHA is a high performing federally qualified health center who has been in a partnership with Studer Group since 2013. Under the incredible focused leadership of their CEO, Greg Brandenburg, CBHA continues to show consistent improvement across all pillar goals. One of the most significant improvements has been in the people pillar- the partnership priority which drove the initial contract with Studer Group. As of January 2017, current goals include:
People Pillar:
- Staff Turnover
Target <18%
Performance YTD: 12.59%
- Top Box Employee Satisfaction
Target 55% top box
Performance YTD: 80%
In addition, they continue to have strong financial performance and achieve their growth targets:
Finance Pillar:
- Net Operating Margin
Target 5% growth
Performance YTD: 10.74%
Growth Pillar:
- Expand Service
Target 1 new service
Performance YTD: 1 new service
- Increase Patients
Target 2% across all service lines
Performance YTD: 6.56%