Healthcare Organizations Success Stories

WellStar Windy Hill Hospital is a 115-licensed bed specialty hospital located in Marietta, GA and is part of WellStar Health System. WellStar Windy Hill Hospital's services including outpatient surgery, diagnostic and interventional radiology, sleep center, LTAC unit, outpatient rehab and behavioral health services.

Clark Memorial Hospital (CMH) is a 241- bed, non-profit acute care community hospital. CMH delivers a wide array of inpatient and outpatient services to patients of all ages. The hospital provides comprehensive inpatient programs in general surgery, urology, orthopedics, general and pulmonary medicine and obstetrics. CMH also delivers a broad range of diagnostic and outpatient services, with advanced programs in oncology, cardiology, ambulatory surgery, behavioral health, women's services and emergency medicine.

Hudson Valley Hospital Center (HVHC), an atypical 128-bed community hospital located one hour north of New York City, was founded in 1889. The hospital’s mission to serve the healthcare needs of the community and to provide quality, comprehensive medical care in a compassionate, professional, respectful manner continues to guide staff today. In fulfilling this mission, the hospital strives for continuous improvement that most effectively responds to community healthcare needs.

Baptist Hospital has served the Greater Miami community for nearly five decades earning a well-established reputation as the area's most preferred hospital. Ranking in the top 10th percentile in the nation for quality and service, the 577-bed hospital is a major medical center, attracting patients from all over South Florida — as well as thousands of people from more than 100 countries throughout the world.

Memorial Hospital Miramar, the fifth hospital of the renown, not-for-profit Memorial Healthcare System, is located in Miramar, Florida and was established on March 17, 2005. They are a 178-bed acute care facility who since opening their doors nearly three years ago, have focused all of their efforts on providing the highest quality care and fulfilling their goal of becoming one of the six safest hospitals in the nation – the other five being their sister facilities within the Memorial Healthcare System.

Joe DiMaggio Children's Hospital, a facility of the public, not-for-profit Memorial Healthcare System in Hollywood, Florida, is a world-class children's hospital. JDCH combines compassionate care, advanced technology and the expertise of the largest diversity of board-certified specialists in the region.

Sacred Heart Hospital on the Emerald Coast is a 58-bed hospital located in Miramar Beach, Florida. Since opening its doors to patient care in January 2003, the not-for-profit hospital has grown steadily and continues to fulfill its mission to improve the health of the community at large, with special attention to service of the poor.

Sutter Davis Hospital is a not-for-profit, 48-bed acute care hospital with a strong outpatient focus. Sutter Davis is committed to providing the communities they serve with dedicated health care professionals and comprehensive programs and services that provide healing to the body and mind.

Monroe County Hospital is a very special place today. It's a place where people drive past other hospitals to work; the hospital that had 290 applications for 9 open positions last year and has a waiting list for jobs. Walk through the halls and you see employees high fiving one another and giving out wooden nickels in support of the behavioral standards. Departmental silos have been torn down, and employees genuinely like each other. Visitors can feel the difference when they enter. Patients get very good care. And physicians enjoy practicing medicine. A fire burns inside MCH called The MCH Difference.

Self Regional Healthcare is a 421-bed facility located in Greenwood, South Carolina that serves more than 250,000 persons in a seven-county region. Starting with a handpicked medical staff in 1951 to the evolution into a regional medical center, Self Regional's focus has always been on quality healthcare.

Hackensack University Medical Center, a 781-bed teaching and research hospital affiliated with The University of Medicine and Dentistry of New Jersey–New Jersey Medical School, is the largest provider of inpatient and outpatient services in New Jersey.

Hocking Valley Community Hospital, a Joint Commission accredited, 25 bed Critical Access Hospital in Logan, Ohio, located about 60 miles from Columbus, Ohio. HVCH was established at its current site in March 1966 and is in the heart of southeast Ohio. The hospital offers the community a 24 hour emergency service, urgent care center, an onsite 30 bed Skilled Nursing Facility, and a 10 bed geriatric psychiatric unit.

In 1915, Clark Regional Medical Center, then Clark County Hospital, was granted a charter as a nonprofit organization by the Commonwealth of Kentucky, and began accepting patients on March 17, 1917. The hospital is located in Winchester, Kentucky, about 17 miles east of Lexington.

Parkwest Medical Center is a 307 bed community hospital located in Knoxville, Tennessee. The Emergency Care Center (ECC) is a 40 bed unit consisting of a 10 bed fast track area, a 10 bed telemetry-observation area, and a 20 bed main department of which 4 beds are configured as critical care rooms. The Emergency Care Center has received PRC’s 4 star award patient satisfaction for the past three years.

In an unprecedented fashion Palmetto Health Baptist Easley (PHBE) is Studer Group's first two-time winner of the coveted Fire Starter of the Month Award. PHBE is a 109-bed general acute care facility located in the foothills of the Blue Ridge Mountains in the Upstate region of northwestern South Carolina. Founded in 1958, our community-based hospital is part of the state's largest integrated healthcare system - Palmetto Health.

In 2000, Valley redefined its vision to be The Health System of Choice. A review of our employee and patient satisfaction results for that year, however, indicated we were falling short of our goal.

In 2004, Shands HealthCare engaged Studer Group to advance a culture of service and operational excellence and launched "BEST" Building Excellent Service Together" program throughout the system. BEST is a system wide, employee-focused program that supports the system's mission and vision and sets up a foundation for everything we do at Shands.

Bon Secours St. Francis Hospital (BSSF) is known for quality and compassionate patient care and as the first Catholic hospital in the state of South Carolina and the only one in Charleston.

Valley West Community Hospital has been a tremendous success story for KishHealth System. Just four years ago, the hospital was facing serious financial issues, inconsistent patient satisfaction results, and low employee morale. At that time, Valley West senior leadership was restructured along with a reorganization of the governance structure to enhance an integrated system approach to operating Valley West.

Carolinas HealthCare System (CHS) is the third largest not-for-profit healthcare system in the United States. Headquartered in Charlotte, North Carolina, CHS owns, leases and manages hospitals, physician practices, specialty services and long-term care facilities in North and South Carolina. The System is comprised of over 4,300 beds and 25,300 employees.