Healthcare Organizations Success Stories

Mary Greeley has worked with Studer Group since 2006. From the introduction of Hourly Rounding^® and AIDET^® to the implementation of leadership rounding, the relationship has impacted patient care and workplace culture in a variety of ways.

Community Health Care’s comprehensive service model, engaged staff and outstanding history of providing the highest quality of care to the neediest in their communities make it an organization where providers want to practice, staff want to work and patients want to receive care.

CarolinaEast Medical Center is the only hospital in North Carolina to retain a five-star rating since the inception of star ratings by the Centers for Medicare and Medicaid Services. The organization received recognition as a Chest Pain accredited hospital and was ranked as the 4th best hospital in the state by North Carolina Business Magazine.

Colonel Michael Place, Madigan’s commander (CEO), credits their remarkable drive toward becoming an HRO to developing, nurturing and building a culture of trust that is referred to as the “Madigan Mindset.” According to Colonel Dan McKay, Director of Madigan’s Organization and Leader Development, the Madigan Mindset starts with being authentically present with each other as means to developing relationships and building the foundation of trust. But this is just the starting point. With the foundation established, individuals are truly free to engage their best efforts toward a common vision.

River’s Edge Hospital & Clinic, located in St. Peter, MN is a 17-bed Critical Access Hospital located near the tip of the Minnesota River. It is 10 miles north of a regional medical center in Mankato and 10 miles south of a critical access hospital in Le Sueur. River’s Edge Hospital & Clinic, formerly St. Peter Community Hospital, has been the healthcare home to the St. Peter area since 1938. A new hospital was built at a new location in 2004. The name was changed to “River’s Edge Hospital & Clinic” in 2008 to reflect the growth of the healthcare campus. The Mission is, “To provide quality health services.”

West Kendall Baptist Hospital opened in April 2011 as Miami-Dade County’s first brand-new hospital in more than 35 years. It is part of Baptist Health South Florida, the largest faith-based, not-for-profit healthcare organization in the region. The award-winning hospital provides high-quality care and an outstanding patient experience to the Miami suburb of West Kendall, one of South Florida's fastest-growing communities.

The only hospital serving the Upper Keys community, Mariners Hospital is a 25-inpatient bed critical access hospital located in Tavernier and founded in 1962. Today, it is part of Baptist Health South Florida, the largest not-for-profit healthcare organization in the region. Mariners is nationally recognized for offering the highest quality medical care to the community. As measured by Press Ganey, a leading provider of healthcare performance analytics, Mariners is consistently in the top 10 percent of similar-sized hospitals nationwide in overall patient satisfaction. This reputation was reinforced in 2012 when the hospital was the first in the state to achieve Pathway to Excellence® designation from the American Nurses Credentialing Center. Mariners was re-designated in 2015 for its commitment to nursing excellence and an environment where collaboration between all departments is highly valued and supported.

The Memorial Health System is a not-for-profit integrated health system governed by a volunteer board of community members that are committed to providing comprehensive services that meet the needs of our region. Sitting on the border of Ohio and West Virginia, we are the dominant provider of care in a 2,400 square mile service area. We are a network of services provided by nearly 3,000 employees and include two hospitals, outpatient service sites, and provider clinics. We partner with our providers to deliver quality care and service with an additional focus on medical education and community service. Signature Care lines are focused around Oncology, Bariatrics, Orthopedics and Cardiology. The health system is home to one of the busiest robotic surgical programs in the country.

Gippsland Southern Health Service was created as a result of the amalgamation of Korumburra District Hospital and Woorayl (Leongatha) District Hospital in 1992, Gippsland Southern Health Service (GSHS) provides a comprehensive range of Specialist General, Acute, Community Aged and Residential, Allied Health and Community Services to the residents of the Shire of South Gippsland in Victoria.

Hawkesbury & District General Hospital (HGH) is a bilingual, 69-bed community hospital providing a full range of programs to the residents of Prescott-Russell in Eastern Ontario and surrounding areas. HGH is in the middle of a redevelopment which will increase its bed count to 100, as well as bring expanded health services to its community through state-of -the-art equipment and technologies.

Since it was established in 1896, Rutland Regional Medical Center has prospered into Vermont’s largest community hospital and largest employer in the Rutland region. This 133 licensed bed facility serves over 250,000 patients annually with a dedicated and expert medical staff of 290 plus 1600 additional personnel. Currently, Rutland Regional has 37 specialty clinics addressing a wide breadth of health issues including cancer, heart, orthopaedics, women’s health, diabetes, and addiction/recovery. They aspire to be “the Best Community Healthcare System in New England,” with a mission “to improve the health of the Rutland Region and surrounding communities by providing appropriate, superior, integrated, preventative, diagnostic, and therapeutic health services in a caring environment through the strength of our people, technology, and relationships.”

Founded in 1923, Parkview has grown to a 350-bed facility with medical offices and ancillary services nearby, along with a standalone emergency room in Pueblo West. Construction is underway on a new outpatient center that will eventually allow Parkview to expand its emergency department, a desperate need in Pueblo. Between the main facility and the Pueblo West emergency room, Parkview Medical Center’s emergency department sees more than 86,000 patients a year.