Healthcare Organizations Success Stories

Mary Greeley Medical Center

Mary Greeley began working with the Studer Group in 2006. From the introduction of AIDET to implementation of leadership rounding, the relationship has impacted patient care and workplace culture in a variety of ways. The impact can be seen in three overall areas, says Neal Loes, RN, BSN, MS, vice president and chief nursing officer.

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Ministry Door County Medical Center

For more than 70 years, Ministry Door County Medical Center (MDCMC) in Sturgeon Bay, Wisconsin has been the leader in health and wellness for Door County. MDCMC is an acute-care hospital and outpatient medical center with 25 licensed beds and a wide range of specialties including the Women’s and Children’s Center, the Door County Cancer Center, a skilled nursing facility, a Rehabilitation Services department, and Ministry North Shore Medical Clinic. With its main campus in Sturgeon Bay and satellite clinics and Rehab Services facilities in four smaller communities, Ministry serves a wide range of patients.

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Hôpital Montfort

Since opening its doors in 1953, Hôpital Montfort has been dedicated to providing high-quality, personalised care to its population. This is articulated clearly in its mission and vision: quality cares; improve health, and hospital of choice! The Emergency Department at Hôpital Montfort has had many successes in the past 12 months that are helping to ensure that its patients are receiving high quality and evidence-based care. All of the new and improved ways of doing things have significantly improved some of our core quality indicators and patient experience scores. These improvements have not only been significant but more importantly, sustained.

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Ashley County Medical Center

Ashley County Medical Center has made tremendous strides in the past four years since partnering with Studer Group. Although Ashley County Medical center is still in its infancy with Studer we have seen vast improvements. Being a small Rural Critical Access Hospital has forced our organization to take a much slower but appropriate speed in implementing Studer tactics. From the minute anyone enters our facility, they are treated exceptionally well and recognized as a valued patron of our hospital.

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Rockcastle Regional Hospital Respiratory Care Center

Over the years Rockcastle Regional Hospital has earned the reputation as a progressive, patient-centered, physician-friendly hospital. But since it began partnering with Studer Group in 2012, its journey to excellence has been fueled by evidence-based management tools and best practices. As a result, performance and satisfaction measures are soaring, and the organization is accomplishing more than ever. “Our physicians and employees are the reason for our success,” said Stephen A. Estes, president and CEO. “But by strategically joining hands with the right partners such as the University of Kentucky and, more recently, Studer Group, we’ve taken our organization to the next level.”

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Aspirus Medford Hospital & Clinics

A community resource since 1962, Aspirus Medford Hospital & Clinics is a not-for-profit primary care health organization serving Taylor, Price, and Clark counties in northcentral Wisconsin. In addition to a 25-bed critical access, level III trauma care hospital, our organization includes five primary care clinic locations, two walk-in clinics, a specialist clinic, an oncology clinic, a retail pharmacy, two therapy centers, a public fitness center, a Kidney Care (dialysis) center, and a continuum of senior care services from assisted living to restorative nursing services. We employ nearly 650 people, making us one of the largest employers in our community.
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Natchitoches Regional Medical Center

At Natchitoches Regional Medical Center, there have been many accomplishments in the past 18 months, and the community is now benefiting from our success. Most recently our Emergency Department was selected as Emergency Department of the Quarter for 4th quarter 2015 by The Studer Group. Shorter “Door to Doc” times, new stroke protocols and improved patient satisfaction scores earned the national award. We have added a new robotics program; opened a walk-in clinic and a hyperbaric wound care center; a pediatric hospitalist program; and all round greater patient satisfaction for inpatient and outpatient care.
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Crossing Rivers Health

Located where the Wisconsin River meets the great Mississippi – Crossing Rivers Health (CRH), an independent not-for-profit, 25 bed Critical Access Hospital and level IV trauma center, began as Prairie du Chien Memorial Hospital in 1957. With the addition of two clinics and several additional services, it became CRH in 2013 to better reflect the service to the region. CRH has grown to serve approximately 290 people per day and employ approximately 350 healthcare professionals.

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St. Joseph's Health Care London

Renowned for compassionate care, St. Joseph’s Health Care London is a leading academic health care centre in Canada dedicated to helping people live to their fullest by minimizing the effects of injury, disease and disability through excellence in care, teaching and research. Through partnership with Lawson Health Research Institute and our collaborative engagement with other health care and academic partners, St. Joseph’s has become an international leader in the areas of: chronic disease management; medical imaging; specialized mental health care; rehabilitation; specialized geriatrics; and surgery. St. Joseph’s operates through a wide range of hospital, clinic and long-term and community based settings, including: St. Joseph’s Hospital; Parkwood Institute; Mount Hope Centre for Long Term Care; and the Southwest Centre for Forensic Mental Health Care.

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Seton Healthcare Family

Seton Healthcare Family, a member of Ascension, is an Austin, TX faith-based non-profit health care system founded in 1902 by the Daughters of Charity. Seton employs over 12,000 associates and operates more than 100 clinical locations, including 11 hospitals; two of which are Level 1 trauma centers, and four of which will be training sites for the Dell Medical School at The University of Texas in 2016. Over last decade, Seton has donated $2.5 billion in care and $2 billion in community benefit for individuals throughout its service area. Called to be a sign of God's unconditional love for all, Seton delivers more than health care. Seton delivers Humancare – high-quality, person-centered care with the dignity and respect that everyone deserves.

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Unity Medical and Surgical Hospital

Surrounded by two major hospitals, Unity Medical and Surgical Hospital is the first to admit that it is not the biggest hospital around, nor does it want to be.  “Our goal is to take that ‘big box’ feel out of each patient encounter and to provide intimate, personalized and compassionate care,” says John M. Day, Unity’s President and CEO.  
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St. James Parish Hospital

St. James Parish Hospital is a 25-bed critical access hospital in Louisiana offering a growing range of inpatient and outpatient services to the southeast river parishes. St. James Parish Hospital originally opened in 1955 and has served the community for nearly 60 years since. In 2008, a new state-of-the-art facility was constructed offering room for growth and expansion. Less than five years later, the hospital opened its first medical plaza to house an array of hospital-owned practices and specialty clinics to better serve the needs of patients. Most recently, St. James Parish Hospital purchased two off-site clinics to house new practices and services.
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West Park Hospital

Located at the gateway to Yellowstone National Park, West Park Hospital in Cody, Wyoming is somewhat unique.  WPH is often referred to as a “Critical Access Hospital on steroids” in reference to the robust number of medical services and programs offered for the benefit of the community and region.  In addition to our acute care beds, we have a 93-bed long term care center, 20-bed chemical dependency unit and an 8-bed stand-alone hospice house.   With great foresight to best serve its constituents, the hospital partnered with Studer in the fall of 2012.  
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Galichia Heart Hospital

Galichia Heart Hospital, a campus of Wesley Medical Center, provides patients with convenient access to expert orthopedic care, heart care, surgical care, geriatric care and emergency services. Our 82-bed facility provides world-class medical care while promoting wellness, healthy lifestyles and community health education programs and screenings.
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Neosho Memorial Regional Medical Center

Over the years, Neosho Memorial Regional Medical Center, Chanute, Kansas has earned regional and national recognition for patient satisfaction, physician satisfaction and improvement in delivery of care. The staff of Neosho Memorial works hard to respond to a changing healthcare environment while maintaining and improving satisfaction among employees, physicians and patients.

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Front Range Hospice

Front Range Hospice has been recognized by the Studer Group as their HealthCare Organization of the Month for May, 2015. This award is given to a Health Care Organization that achieves excellence in employee retention and patient and family experience of the care provided. This is the first time this prestigious award of excellence has been earned by a small hospice. “When the heart and the intention are given proven tools, amazing things can happen” says Pam Ware, MSW, LCSW, Founder and CEO of Front Range Hospice.
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Black River Memorial Hospital

Black River Memorial Hospital (BRMH) is a critical access hospital and level IV trauma center in beautiful Jackson County, Wisconsin, serving 20,000 patients each year. We offer comprehensive care from birth to end of life.

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Western New South Wales Local Health District

The Western New South Wales Local Health District incorporates 63 Community Health Centres, 38 inpatient facilities and 3 major rural referral hospitals with more than 6000 staff.

There are many unique challenges to delivering health services in the health district including a geographically vast landscape that covers around 250,000 square kilometres, spans across 24 Local Government Areas (LGAs) with 8 of them considered remote with many small rural communities with high health needs and a higher proportion of Aboriginal people. Out of a total population of 270,775 (ERP 2011 census) about 30,000 people identify as being of Aboriginal or Torres Islander descent which represents 11.1% of the total population.

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Illini Community Hospital

Illini Community Hospital is a 25-bed critical access hospital located in the center of Pike County Illinois, City of Pittsfield, which is the county seat.  The county is 830 square miles, population of 16,430.  The main industry is agriculture and agri-tourism (hunting).  The poverty level is 15.4%, and 68% of the population being served is 65 years of age or older. Illini operates a rural health clinic with 2 physicians and 3 mid-level providers, a full service Wellness Center, and has joint venture arrangements for inpatient/outpatient therapy as well as retail pharmacy service in the community.

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Saint Thomas Rutherford Hospital

In October 2012, Saint Thomas Rutherford Hospital (STRH) partnered with the Studer Group as a pivotal next step in establishing evidence based best practices as a premier healthcare facility. Our commitment to implementing Studer principles has proven successful in creating a culture where associates are happy to work and physicians enjoy practicing, and thus improving patient care and satisfaction.

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