Mark A. Noon, USAF (Ret.)
Mark Noon has excelled in military and civilian healthcare leadership for more than 25 years. He is an author, actor, speaker, executive coach, husband and father. Spending his early military days as a lab technician, Mark received a commission as an officer and an immediate promotion to a lab management role. As is true with many promotions, he entered this new role lacking the skills and training needed to manage others and his department. That experience shaped Mark’s career-long commitment to developing skilled leaders. Mark’s expertise includes employee engagement, leadership development, inspirational and motivational speaking, collaboration and teamwork, change leadership, creating value and bridging generational gaps in healthcare.
Professional Experience
Mark served over 20 years in the U. S. Air Force (AF) and 12 years as a clinical lab director before retiring as a major. Nine different assignments, seven states and a tour of duty in the Middle East created experiences few in healthcare or leadership ever acquire. During that time, Mark was a key leader in a cultural and leadership transformation within the AF medical community. Following his military retirement, Mark brought his operational and service excellence expertise to Huron | Studer Group. He is an expert at conveying the value connection — driving results by teaching leaders to cultivate value in the people they manage. He has taught the highest level of both civilian and military medical leaders about improving employee engagement and patient experience, “rounding for outcomes,” and “using key words at key times.” Mark specializes in Leadership Development Institutes (LDIs), providing an exceptional foundational understanding of the Evidence-Based Leadership℠ (EBL) Framework. He has coached and spoken in more than 225 organizations in 43 states and one province. Known for his energetic, affable presentation style, Mark easily connects with diverse audiences by creating a positive environment where people are ready to learn. When he’s not traveling the country speaking to healthcare leaders, Mark lives in a small beach community near Destin, Florida, with his wife and children.
Industry Speaking Engagements
- United Surgical Partners International (USPI)
- Illinois Critical Access Hospital Network (ICAHN)
- Clinical Laboratory Management Association (CLMA)
- Kentucky Rural Health Association
- Kentucky Health Center Network
- Hawaii Regional Hospital Network
- Seven academic health centers
- Three Veterans Affairs medical centers
Education and Certifications
- Bachelor of Science, Medical Technology, Wayland Baptist University
- Master’s Degree, Human Resource Management, Webster University
Publications
- Set Up: Timeless Leadership Skills for Your Success. Studer Group Publishing, 2018.
- “Set Up to Step In: Closing the Gap in Leader Development.” Studer Group Insights, September 2016.
- “Four Behaviors of Great Leadership.” Studer Group Insights, June 2016.
- “Four Outcomes of Great Leadership.” Studer Group Insights, June 2016.
- “Leadership Development: It’s a Practice Not a Goal.” Studer Group Insights, January 2016.
- “Leadership Development: 4 Characteristics of Effective Training.” Studer Group Insights, January 2016.
- “Leadership Skills That Get Results.” Studer Group, April 2017.
- “Performance Conversations: Managing High, Middle, and Low Performers.” Studer Group, March 2016.