Ted James, MD, MHCM, FACS


Dr. Ted James is a clinical leader dedicated to transforming healthcare and improving the patient experience. He has been recognized for his accomplishments in quality improvement, and speaks nationally on enhancing the value of healthcare delivery through physician leadership and clinical innovation. Dr. James shares his experience implementing performance improvement programs, leading healthcare teams and advancing patient-centered care. He enjoys engaging with healthcare executives, clinical leaders and clinicians to develop the skills, strategies and culture necessary to attain their goals. Using evidence-based approaches and real-world examples, Dr. James helps participants gain practical insights and solutions to modern healthcare challenges. He believes that the key to achieving the best clinical outcomes is to focus on meeting individual patient needs.

Professional Experience

Dr. James is a clinical chief, medical director and professor of surgery at Beth Israel Deaconess Medical Center/Harvard Medical School. He obtained a master's degree in health care management and has held a number of leadership roles in local and national organizations. Dr. James serves as faculty for quality improvement and leadership development programs at Harvard Medical School, the Institute for Healthcare Improvement and the Association of American Medical Colleges.

Industry Speaking Engagements

  • Integrating Quality Conference, AAMC
  • Vascular Quality Initiative, AHRQ
  • Leadership Development Program, ASCO
  • Creating a Culture of Quality, ACS
  • Patient Engagement, American College of Perioperative Medicine
  • Healthcare Leadership and Improvement Conference

Education and Certifications

  • Masters Health Care Management, Harvard University
  • Medical Degree, Drexel University
  • Board Certification, General Surgery

Professional Associations

  • Institute for Healthcare Improvement
  • American College of Medical Quality
  • Josiah Macy Jr. Foundation
  • American Association for Physician Leadership


  • Measuring Quality in Cancer Care: A Critical Need for Clinician Engagement, American Journal of Medical Quality, March 2016
  • Teams and Teamwork in Cancer Care Delivery: Shared Mental Models to Improve Planning for Discharge and Coordination of Follow-Up Care, Journal of Oncology Practice, 2016
  • A Practical Framework for Incentive-Based Cancer Prevention, Population Health Management, December 2016
  • OAS CAHPS Compendium: A Guidebook for Improving Patient Experience and Outcomes Across the Ambulatory Surgery Continuum (Case Example), Fire Starter Publishing, 2017
  • Burnout in Cancer Care: How Physician Leadership Can Make the Change, Studer Group Insights, February 2016

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  • Ted James

    Ted James, MD, MHCM, FACS

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