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Watch, learn and laugh with three members from the dynamic leadership team at War Memorial Hospital located in Sault Ste. Marie, Michigan. During this 48 minute 'on-demand' webinar, they will share the steps they took to build a strong accountability system weaved with leadership development in order to achieve and surpass their goals. Just a few of their achievements include – ranking in the 95th percentile or higher across all core measure, on-going reductions in employee turnover as well as annual increases in patient volume and market share. These high-performing leaders will also discuss some of the "lessons they’ve learned" throughout their journey as well as provide tools and tactics that help empower change and get results.

Webinars & Videos:

• Engaged Employees = Better Outcomes
  By: David Callecod, FACHE, President and CEO, Lafayette General Medical Center
  (Lafayette, Louisiana)

• Running Effective Employee Forums and Town Hall Meetings
  Part Six in the Outcomes Driven Communication Series
  By Quint Studer, BA, MS, Founder of Studer Group®

Tools:

• The Great Employee Handbook
• Studer Group Quality Impact Teams Manual (Partner Only Resource)
• Staff Differentiator Tool - highmiddlelow® (HML) Performer Conversations
• Guidelines and Tips - highmiddlelow® Performer Conversations
• Objective Leadership Evaluations Drive Successful Performance
  ANI: The Healthcare Finance Conference - By: Quint Studer

Onsite Continuing Education - Upcoming Dates/Locations:

What's Right In Health Care
Oct 21 - Oct 23, 2013 | Atlanta, GA

Download the Webinar FAQ