Webinar Archive

Learn how to align physician performance to your organization's strategic plan! Creating physician accountability is a critical step towards successfully achieving organizational service excellence. Dr. Wolf Schynoll, Studer Medical Director and Physician Coach, presents a one-hour Webinar on how to hardwire strategies that create physician accountability.

How do leaders deliver consistent messages to difficult questions and eliminate 'we/they' language in the organization? How can words help to inspire trust and increase compliance in your patients? What can you do to eliminate misunderstandings with your supervisor and maximize your ability to work together to achieve great results? Find out how to the use the proven tactic of 'Managing Up!' to achieve these positive outcomes and more!

Creating an environment where the right thing always happens for every patient every time is easier said than done.

What do you already know that you could be doing better? Join Judy Kees, Studer Group Coach, HR Executive and Health System Administrator, to learn how to maximize your employee survey to create a culture that supports both the organization and the employee.

Getting physicians on board and improving physician relations consistently ranks as one of the top concerns of health care system leaders. What physicians want to transition to system-based care, supportive of quality, safety and service initiatives is specific and predictable.

The only thing worse than a good hire that leaves, is a bad hire that stays. Learn how to avoid disastrous hires that drag down performance. Join Beth Keane, a nationally known speaker on selection and retention, as she discusses how to interview and retain people who fit your culture of excellence.

When a Never Event happens, we often learn after the fact that evidence-based policies and procedures were in place, but they were not implemented for the particular patient who experienced the event.

When a Never Event happens, we often learn after the fact that evidence-based policies and procedures were in place, but they were not implemented for the particular patient who experienced the event.

Organizations that support work-life blend will have happier healthier staff when they provide the tools employees need to take control of their personal goals for work-life blend.

Leaders report that as much as 33% of their time is spent in meetings and up to 50% of meeting time is unproductive! Develop the skills and use the tools to keep your meetings focused, brief and outcomes oriented. Join Bob Murphy, RN, Esq.,FACHE, Studer Group Coach and National Speaker for a productive hour of meeting effectiveness!