By
Release Date: May 2009
Disruptive behavior by healthcare professionals is first and foremost a threat to quality of care and patient safety, while also affecting staff morale and increasing cost burdens to a healthcare organization. This webinar gives healthcare professionals the needed tools and strategies to address disruptive conduct, providing a comprehensive plan adaptable to all healthcare organizations. The methods and tactics presented are an essential component of a plan to address The Joint Commission's July 2008 Alert entitled "Behaviors that undermine a culture of safety".
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By
Rich Bluni, R.N.
Release Date: May 2009
We're all inspired at the start of our nursing journey, yet the same qualities that often make nursing so rewarding in the beginning can also make it a challenge as time goes by. Do you remember your first few days as a nurse? The excitement, anticipation and sense of purpose that you felt? Join Rich Bluni, RN, Studer Group Coach, National Speaker and Author of the book Inspired Nurse for an action-oriented session that will help you to maintain and recapture the inspiration you felt at the start of your journey.
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By
Jackie Gaines, MS, RN
Release Date: March 2009
How do you create a culture that blends both the organization's goals and the work-life goals of the individual?
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By
Rich Bluni, R.N.
Release Date: March 2009
Root Cause Analyses often reveal that "failure to communicate" is a major factor in causing Never Events.
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By
Wolf Schynoll, MD, FACEP
Release Date: February 2009
The pay for performance initiative will have a significant impact on medical practice and hospital reimbursement, growth, and market share. Join Dr. Wolf Schynoll, Studer Group Medical Director and Physician Coach, for a one-hour learning session that will teach organizations and medical practices how to best prepare and implement a successful strategy for adapting to this initiative.
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By
Bob Murphy, RN, JD
Release Date: February 2009
Are low performers sucking the life out of your organization? Do you lie awake at night dreading the coaching conversations you need to have with people who aren't meeting expectations?
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By
Jackie Gaines, MS, RN
Release Date: February 2009
"Work-life blend among employees in healthcare is a vital issue in this industry," notes Studer Group founder and CEO, Quint Studer. "It influences job satisfaction and personal gratification. Additionally, it has a direct impact on clinical quality and operational results."
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