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Webinar Archive

Please note: CE and CME credit is not available for webinars located in the Webinar Archive.

Dealing with "Special" Colleagues

By

Release Date: May 2009

Disruptive behavior by healthcare professionals is first and foremost a threat to quality of care and patient safety, while also affecting staff morale and increasing cost burdens to a healthcare organization. This webinar gives healthcare professionals the needed tools and strategies to address disruptive conduct, providing a comprehensive plan adaptable to all healthcare organizations. The methods and tactics presented are an essential component of a plan to address The Joint Commission's July 2008 Alert entitled "Behaviors that undermine a culture of safety".
Watch

Inspired Nurse

By

Rich Bluni, R.N.

Release Date: May 2009

We're all inspired at the start of our nursing journey, yet the same qualities that often make nursing so rewarding in the beginning can also make it a challenge as time goes by. Do you remember your first few days as a nurse? The excitement, anticipation and sense of purpose that you felt? Join Rich Bluni, RN, Studer Group Coach, National Speaker and Author of the book Inspired Nurse for an action-oriented session that will help you to maintain and recapture the inspiration you felt at the start of your journey.
Watch

Employee Engagement - Actions to Create Work-Life Blend in Healthcare

By

Jackie Gaines, MS, RN

Release Date: March 2009

How do you create a culture that blends both the organization's goals and the work-life goals of the individual?
Watch

Never Events Prevention

By

Rich Bluni, R.N.

Release Date: March 2009

Root Cause Analyses often reveal that "failure to communicate" is a major factor in causing Never Events.
Watch

HCAHPS/CAHPS

By

Wolf Schynoll, MD, FACEP

Release Date: February 2009

The pay for performance initiative will have a significant impact on medical practice and hospital reimbursement, growth, and market share. Join Dr. Wolf Schynoll, Studer Group Medical Director and Physician Coach, for a one-hour learning session that will teach organizations and medical practices how to best prepare and implement a successful strategy for adapting to this initiative.
Watch

Conducting highmiddlelow® Performer Conversations

By

Bob Murphy, RN, JD

Release Date: February 2009

Are low performers sucking the life out of your organization? Do you lie awake at night dreading the coaching conversations you need to have with people who aren't meeting expectations?
Watch

Work-Life Blend and Healthcare: Blending Passion and Purpose with your Personal Wellness

By

Jackie Gaines, MS, RN

Release Date: February 2009

"Work-life blend among employees in healthcare is a vital issue in this industry," notes Studer Group founder and CEO, Quint Studer. "It influences job satisfaction and personal gratification. Additionally, it has a direct impact on clinical quality and operational results."
Watch
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