Posted October 25, 2018
At Mary Greeley Medical Center in Ames, Iowa, CEO Brian Dieter has implemented employee focus groups. The goal: dive deeper into dissatisfiers identified by the employee engagement survey to get actionable insights to drive improvement.
Posted October 22, 2018
With a market shift in healthcare delivery to outpatient and post-acute settings, more and more, leaders are dealing with a geographically dispersed or virtual workforce. Get practical tips for developing and engaging employees in remote or satellite locations.
Posted October 04, 2018
As leaders, none of us are perfect. In this Coaching Minute, Chad Wolbers describes three common leadership pitfalls and how to overcome them.
Posted September 26, 2018
Studer Group president Debbie Ritchie has long been a proponent of building a strong culture. As the rate of change in healthcare continues to increase, having an agile workforce is more critical than ever. We sat down with Debbie to ask her for her advice on building a change-ready culture.
Posted September 17, 2018
In my travels to different healthcare organizations over the years, I have been continually struck by one common theme. In healthcare today, there is a clear line in the sand between those that are ready, willing and even energized to change and those that are resistant to anything new or different.
Posted September 05, 2018
Healthcare is a fast-paced, ever-changing profession. There is always a new product, process or policy that we must master. Couple that with the complexity and challenges of everyday patient care, and it is easy to see how compassion fatigue can set in.
Posted August 06, 2018
In this Coaching Minute, Emergency Department Coach Jeff Wood provides examples of ways to keep your organization's mission top of mind for your staff.
Posted July 24, 2018
It’s no secret that healthcare professionals are challenged by burnout. The good news is that between one-half and two-thirds of persons working in healthcare are also resilient. Dr. Wayne Sotile looks at ways to take charge of your future in healthcare and thrive in the healthcare industry.
Posted May 21, 2018
Adventist Health Castle worked for 15 years to improve quality and safety in their organization and win the Malcolm Baldrige National Quality Award. In this insight, CEO Kathy Raethel describes their journey.
Posted May 18, 2018
Technology and innovation are at the forefront in Humber River Hospital’s digital strategy. When they began their journey to become the first fully digital hospital in North America 15 years ago, their commitment was to create a full-service acute care facility that put patients, families and employees first.