Insights Blog

Insights Blog

The Prescribing of Narcotics in Primary Care

By Rob Schreiner, MD

Posted April 27, 2016

Caring for patients who require long-term opiates can be one of the most taxing things we do. Making use of clinical guidelines and tools can keep both provider and our patients safe. Relying on the strengths of group practice can help develop mastery, and being mindful of our responsibility to colleagues can prevent conflict among physicians.

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The Real Cost of Emergency Department Physician Turnover

Posted January 25, 2016

According to a May 2015 poll released by the American College of Emergency Physicians, three-quarters of the more than 2,000 physicians surveyed reported higher emergency visits from the previous year1. In an already fast-paced and at times, stressful environment, this increase in patient volume can contribute to physician stressors. Time constraints, longer practicing hours, reduced work/life blend, can all lead to decreased physician engagement, satisfaction, burnout and turnover.

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The Effect and Impact Scribes Can Have on Patient Experience

Posted October 30, 2015

The use of scribes is becoming increasingly prevalent in today’s healthcare environment as organizations look for ways to improve the efficiency and productivity of practicing physicians. Traditionally, the role of the scribe is to assist with documentation, allowing the physician to focus his or her time on delivering billable services and ensuring that that the medical record supports the appropriate level of billing. Today- due in part to the adoption of electronic health records (EHRs) - the role of the scribe has evolved and there is increased awareness around the impact that scribes can have on patient experience. 

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It’s About the Conversation: Using the INVEST Framework to Connect and Provide Feedback

Posted September 28, 2015

In an era of big data, high performance expectations, and growing trends in pay-for-value, some organizations may struggle with what to do with this surplus of information. What’s more, they must identify how best to present the data in a meaningful, transparent and receptive way such that the feedback drives performance and creates behavioral and practice alignment. Research and our experience in coaching hundreds of healthcare organizations reveals that organizations and individuals who are aligned on goals and receive regular performance feedback tend to outperform those that lack feedback.

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The Fundamentals of Emergency Department Physician Leadership

Posted September 01, 2015

Emergency Department Physician leaders require skills such as how to interpret and impact patient experience data, integrate with hospital operations and build accountability within their team. Through our work with emergency departments and thousands of leaders, Studer Group has identified the skills that separate the best physician leaders in healthcare from the rest.

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CG CAHPS: Improving Access and Responsiveness to Patients (Part 1)

By Kim Bass

Posted April 22, 2015

Gaining access to care matters to everyone involved in providing healthcare, including providers, staff and of course, patients. From a clinical perspective, it’s important for patients to receive timely access to care for both safety and quality purposes. There’s also an emotional aspect to accessing care, as patients want to feel valued and connected to their provider.

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