Posted January 06, 2017
At some point, everyone will have a difficult conversation at work. Learn how to set the right tone to make your next tough conversation go smoothly.
Posted April 25, 2016
As a coach and speaker with Studer Group, I spend the majority of my time in the field working side-by-side with healthcare leaders each day. As we work together to implement new processes or tactics, I sometimes hear concerns about adding “one more thing” onto an already packed work day. The concern isn’t shared because they don’t see the value or understand the importance, it’s because they simply don’t know where they will find the time! Rounding is one such example.