By
Karen Smith, MSN, RN, CEN, NE-BC
Posted June 17, 2016
Do your goals for your emergency department seem unattainable? Are you frustrated by inefficient processes? Are you concerned about keeping staff and physicians engaged? The problem may be that you aren’t addressing the right problems. Use this 4-step diagnostic approach to improve ED results and measure financial return on those improvements.
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Posted May 11, 2016
In a post-Affordable Care Act environment more patients than ever before are accessing care through the emergency department. According to a May 2015 report by the American College of Emergency Physicians (ACEP), three-quarters of emergency physicians reported a rise in patient volume.1
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Posted April 05, 2016
Over the past two decades, advanced practice providers (APPs) have been growing both in sheer number of jobs and in their importance to the delivery of healthcare. U.S. labor statistics estimate that more than 90,000 physician assistants and 122,000 nurse practitioners are practicing today with growth rate estimates ranging from 33 percent to more than 50 percent over the next decade.
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Posted March 18, 2016
Dr. Daniel Meltzer, a Studer Group Physician coach and immediate past Chief of Emergency Medicine at Kaiser Permanente in San Diego, CA, and Jeff Wood, a registered nurse with more than 30 years in emergency services leadership, sat down to discuss their own experiences leading in dyad partnerships, and how emergency departments in particular can benefit from this team-based approach.
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Posted January 25, 2016
According to a May 2015 poll released by the American College of Emergency Physicians, three-quarters of the more than 2,000 physicians surveyed reported higher emergency visits from the previous year1. In an already fast-paced and at times, stressful environment, this increase in patient volume can contribute to physician stressors. Time constraints, longer practicing hours, reduced work/life blend, can all lead to decreased physician engagement, satisfaction, burnout and turnover.
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By
Bob Murphy, RN, JD
Posted December 10, 2015
Effective care transitions from Emergency Medical Services (EMS) to the Emergency Department (ED) is critical to providing safe and quality patient care. Both EMS and the ED team must develop the necessary skills to efficiently handover patients to provide appropriate care and has the potential to save lives and improve patient eligibility for time-sensitive therapies such as stroke or acute myocardial infarction care.
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Posted September 01, 2015
Emergency Department Physician leaders require skills such as how to interpret and impact patient experience data, integrate with hospital operations and build accountability within their team. Through our work with emergency departments and thousands of leaders, Studer Group has identified the skills that separate the best physician leaders in healthcare from the rest.
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By
Angie Esbenshade, RN, MSN, MBA, NE-BC
Posted May 19, 2015
One of my colleagues, Stephanie Baker, wrote a Studer Group insight about the importance of hardwiring bedside shift report. In it, she shares the benefits and impact that handovers can have for patients and caregivers. Effective and safe patient handovers (also called care transitions) are critically important, not only between shifts on the same unit, but also between departments. Emergency Department (ED) to Inpatient (IP) handovers are essentially the same concept as bedside shift report but require some additional training and steps to effectively implement the process.
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Posted April 17, 2015
Being a patient admitted through the Emergency Department can be disorienting. Patients and family members who enter our EDs are typically sick, hurt, and scared. Throw in multiple interactions with a variety of caregivers, and remembering who they have seen, what tests were performed, and so on can be a daunting experience. Patient care handovers can also be risky for staff if treatment plans are not completely communicated or care orders are duplicated or omitted. That’s why proper and complete care transitions, also known as handovers, are so important.
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Posted March 30, 2015
This insight shares Studer Group’s practice of Senior Leader Rounding on patients admitted through the Emergency Department (ED). The purpose is to better understand how well patients perceived their experience in the ED, as well as their transition to being an admitted inpatient.
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